Q: How do I order online?
A: Our website will walk you through placing an order
1. Use our search bar or browse by department to find the item you want.
2. Click on the item you want.
3. Read the information on the product page and choose among available size andcustomization options for that item.
4. When you're done, click add to cart.
5. You can adjust quantities from the shopping cart.
6. Check your order carefully, then click the Check Out button.
7. Enter your shipping information. Select a shipping type and click Apply to view your ordertotal and then Continue.
8. Enter your payment information and any coupon or gift certificate codes you want to use andthen Continue.
9. Check your order carefully, then Submit your order.
Q: How do I change my order?
A: You can change or cancel your order at any time before it enters the shipping process.
Please contact a customer service online chat or send email to zhangju1987341@gmail.com as soon as possible if you would like to change or cancel your order.
If you do not receive a response from us by email to confirm the order change, we probably have not made the changes.
We cannot change, cancel, or correct your order in any way after it has entered our shipping process.
Q: How to customize jerseys?
A: We can make you any custom jerseys you need. Whether it's a name or a number.
We can customize the numbers and names of current players as well as the numbers and names of legendary players.
You can even customize some numbers and names you like.
You only need to submit the customization information you need in the customization information field.
Include a name, number, and most importantly, state that you need an armband. Write as clearly as possible.
Q: Is the font and number the same as the original item?
A: Yes, we will determine the same number and font as the original product based on the jersey style you choose.
Whether it's when the season style or retro jerseys.
The fonts, badge, and numbers are the same as the original product .
However, it should be noted that some leagues have their own font,
if you choose the league armband, then we will give you the number and font of the league;
if you choose the Champions League armband, then we will give the font and number of the Champions League.
It should be noted that some special edition jerseys will have their own font, if you need a font, be sure to write it in the remarks, tell us your needs.
Q: Do you accept customized teamwear orders?
A: We accept custom orders for team uniforms and offer bulk discounts
Q： When will I receive my order?
A: Deliveryto most physical addresses occurs within 5 to 20 working days.
The following processing procedures will postpone the shipping of your order: customizations, back-order, and special-order.
Your entire order shipping will follow how many shirts in your order,
Usually every shipping less than 15 shirts or 3kg,over 15 shirts or 3kg we will add one more shipping.
Q: What should I do if my order doesn't arrive?
A: Please contact us if your order does not arrive as expected.
The item might lost on the shipping way.
we will reship new package for free.
Q：What shipping method do you use?
A： Global Cainiao，EMS, DHL, UPS, and you can pay Express Shipping to let your package get faster.
Q: Is any of your merchandise restricted in my country?
A: All countries regulate the quantities and varieties of items that can be imported.
Sports apparel is not generally considered a restricted item, but please check with your local customs agency before ordering.
Q: Is shipping duty-free?
A: We'll do everything we can to help you avoid tariffs. We will take care of the customs problems of Chinese exports for you.
We will declare the lowest possible and reasonable value of the goods when shipping, and carry out reasonable packaging.
But I still cannot promise you that you will not pay customs duties or fines.
Believe me, the probability of paying taxes is very low, almost non-existent.99.99% of the time, you don't need to bear the customs duties.
Q: What should I do if I received a defective or incorrect item?
A: Please accept our apologies if your order was not processed correctly.
Just contact us, and we will do our best to correct your order as efficiently as possible.
We can usually reship new jersey for free.
Q: May I return or exchange the goods after receiving them?
A: If the quality of the goods is defective, we can give you a refund.
Q: How to pay?
A: You can pay by PayPal. Our website can only use paypal for online payment of orders under $200.
If your order exceeds $200, please follow the payment instructions and use Paypal FF to transfer money. Thank you for your support!
Q: How to choose a size?
A: Our product is exactly the same size as the original product.
Whatever size you were originally wearing, you choose the size with us.
To be more comfortable. I suggest you buy a size larger than the one you used to wear.
You can also use the size chart below to choose your own suitable size. https://luckkits.com/pages/size.
Q: Can I sell it wholesale?
A: Of course, we welcome the intention of cooperation in wholesale.
You can click on the link below to check the wholesale prices and ways to cooperate.
https://luckkits.com/pages/wholesale
